Independent KRA portal guide

Prepare carefully, then complete every tax action on official KRA systems

AfroTools does not log you in, collect your KRA PIN, file a return or receive tax payments. Use this guide to identify the task, gather the right records and move to the official portal.

No login formNo PIN or password collectionNo filing claim
Open the official KRA iTax portal ↗

Build a safe plan before opening iTax

Choose only the task and context. Do not enter a PIN, password, OTP, identity number, income, or tax record.

Safety confirmations

Choose the task you need

These links keep the guide scannable; official actions still happen on KRA pages.

Register for a KRA PINCheck eligibility and the official document list.Log in or recover accessUse the official portal and registered email flow.Prepare an income-tax returnReconcile your records before opening the live return.Understand a NIL returnCheck the obligation and income facts first.Find a previous returnUse the consult-return route in your account.Get official helpUse KRA contact and tax-service channels.

Safe workflow

Portal labels can change. Read the current screen and KRA guidance before submitting.

1

For a new PIN, confirm the correct registration route

KRA says individual PIN registration is completed online on iTax. Requirements differ for residents, non-citizens, non-residents and special cases.

2

For login or password recovery, stay on the official domain

Open the KRA portal directly. KRA’s PIN FAQ says password recovery begins from the iTax login page and uses the registered email address.

  • Check the address begins with https://itax.kra.go.ke/.
  • Never enter your KRA PIN, password or recovery code on this page.
  • Use KRA support if your registered email or account details are wrong.
3

Before filing, reconcile the return with source records

Gather the records relevant to every active tax obligation and income source. For employment income, compare the employer record with your own payroll documents before transferring any figure.

  • Confirm the taxpayer, obligation and return period shown by iTax.
  • Declare all taxable income categories that apply; do not assume the employer’s PAYE return replaces your individual return.
  • Use the current portal form and instructions—not an old screenshot or downloaded template.
  • Review the declaration, submit only on iTax and save the official acknowledgement.
4

Use NIL only when the facts and obligation support it

KRA’s filing FAQ describes the NIL option inside the Returns menu for periods without income. A NIL submission is not a shortcut for missing records or unreported income.

  • Check which obligation and period are active in your profile.
  • If you had income or are unsure, stop and use KRA or a qualified tax adviser.
  • Keep the official acknowledgement after submission.
5

Use account history for previous submissions

KRA’s FAQ says previous returns can be viewed through the Returns area using the consult-return option, return type and period. Use the receipt from iTax as the record—not an AfroTools checklist.

Common questions

Does AfroTools submit anything to KRA?

No. This page has no login, PIN field, upload, filing integration or payment connection.

Does every PIN holder file the same return?

No. Obligations and circumstances differ. Inspect the active obligations in your iTax profile and current KRA guidance.

Can this page tell me to file NIL?

No. It explains KRA’s NIL route but cannot know whether you had income or which obligation applies.

Where should I save proof?

Save the acknowledgement or receipt generated by the official KRA system after a successful action.

What this guide intentionally does not do

It does not calculate tax, infer eligibility, promise a refund, predict penalties, impersonate KRA, automate portal clicks, capture credentials, file a return or produce an official receipt. Use the official portal and current KRA guidance for every binding action.