A request for a South African tax clearance certificate now usually means a practical task: obtain a SARS Tax Compliance Status PIN and let the authorised recipient check the result. A supplier needs to prepare its own tax profile; a buyer needs to verify the correct legal entity. Sending a document is only one part of that exchange.

Sources reviewed on August 28, 2026. SARS's core request, profile and verification pages show updates dated August 19, 2026. This guide covers ordinary Good Standing checks, not approval for international transfers. It is an administrative preparation guide, not tax advice, a tender-eligibility opinion or a SARS service.

If your preparation reveals payroll or VAT questions, start with the AfroTools salary and tax tools. The South Africa PAYE Calculator and African VAT Calculator can support arithmetic checks against confirmed inputs and rates. They cannot inspect your SARS account, issue a PIN, settle debt or certify compliance. Keep tax identifiers and PINs out of calculator fields.

1. What a TCS PIN proves, and what it does not

SARS replaced its paper-based clearance system with TCS. The PIN authorises a third party to see an overall compliance result. SARS says the separate Tender application was removed in April 2023: use Good Standing for ordinary third-party checks. Approval International Transfer is a separate application, not a more powerful supplier clearance. See SARS's TCS overview.

Keep four records distinct when organising a supplier file:

RecordPractical useDo not treat it as
Tax reference numberIdentify the taxpayer being checkedA compliance decision
TCS PIN or result letterEnable the authorised checkA permanently green result
Verification resultRecord what SARS showed at that checkA promise about later tax periods
Procurement checklistTrack the buyer's separate document requirementsA substitute for the official result

For procurement, maintain a separate list of every requirement in the actual invitation or onboarding request. Tax status, company identity, pricing, declarations and submission instructions answer different questions. Do not mark the entire bid complete because one tax document arrived. The public tender document checklist helps structure that wider review without claiming that one checklist applies to every buyer.

2. Prepare your profile before requesting a PIN

The SARS My Compliance Profile instructions require eFiling registration and at least one activated tax product, such as Income Tax, VAT or PAYE, before TCS activation. Organisation and practitioner administrators must allocate the appropriate user rights. Merge or declare the taxpayer's registered tax references so the profile is complete.

MCP shows registration, returns and debt information. Expand any non-compliant indicator to identify its underlying issue. Green and red are status summaries, not explanations by themselves. A useful preparation record names the tax type, period, issue, responsible person and evidence needed to close it.

Before opening the request, we recommend assembling a small working pack:

This is a preparation checklist, not a claim that every item must be uploaded with a Good Standing request. Its purpose is to let the preparer resolve questions without circulating an entire tax file. Keep the working pack restricted to people handling the account. Give procurement only the material needed for its authorised check.

3. Request Good Standing through an official channel

After reviewing MCP, choose the TCS request option, select Good Standing, complete the request and submit it. According to SARS's request instructions, an approved request produces a status and PIN. The PIN is available in the request dashboard, can be requested by SMS, and can be printed in the result letter. Each request has a unique PIN.

Record the request reference and check its actual outcome before telling a colleague the task is finished. Use precise internal labels such as prepared, submitted, approved and delivered. An acknowledgement should move the task to submitted, not directly to verified. That distinction prevents a pending request from being described as a completed supplier check.

SARS also provides a TCS request through its Online Query System. The SOQS guide describes mandatory request details, the TCR01 form, representative information where applicable and expiry details. Follow the fields presented for your actual request. Do not select an international-transfer application simply because another form asks for documents you do not have.

Use the official website to reach the service, then keep a short delivery note stating who requested the check and where the result was sent. If another person handles the application, agree who will monitor correspondence. Avoid multiple team members creating overlapping requests because nobody knows which one is active.

4. Verify a supplier instead of inspecting a screenshot

The recipient's task is separate. SARS's verification instructions say the PIN result reflects compliance at the date and time of verification. On eFiling, an authorised organisation user activates Tax Compliance Status Verification, chooses a new verification request and enters the taxpayer's reference number and supplied PIN. Check the returned identity before interpreting the status.

The result uses green for compliant and red for non-compliant, with an explanation. eFiling allows a printed verification and retains a history. SOQS also supports authorised TCS verification; it requires the taxpayer's reference and PIN plus the mandatory requestor details. A mismatch error should trigger a check of the submitted identifiers, not an assumption that the supplier has unpaid tax.

Our recommended buyer control is to separate identity, result and decision. First match the taxpayer to the supplier record. Next retain the dated official result. Then apply the procurement rules that govern your decision. If verification cannot be completed, record it as unverified and escalate through the buyer's process. Do not silently convert an unavailable service or unreadable screenshot into approval or rejection.

Record the verification time alongside any next review date. This makes a later reviewer able to see what evidence supported the decision without assuming that today's check describes the supplier's affairs forever.

5. Resolve the underlying issue when MCP is red

SARS's TCS overview identifies the main compliance conditions: relevant tax registrations, up-to-date particulars, required returns, and debt unless an agreed payment arrangement or suspension applies. Start with the specific account entry instead of requesting another PIN to disguise the same unresolved issue.

For an outstanding return, identify the exact tax and period before filing or asking for correction. Keep the submission acknowledgement separate from the draft. For a debt item, compare the statement with payment and allocation records. A bank debit alone does not explain which tax period received the payment. Where you cannot settle the balance at once, SARS describes deferment or instalment arrangements. A proposed arrangement is not evidence that SARS has agreed to it.

If you disagree with the profile, MCP offers Challenge Status with a motivation. SARS provides an acknowledgement and case number, accepts supporting evidence through the relevant case or online service, and provides progress through My Account Enquiries. Keep the explanation tied to the particular entry and the evidence that contradicts it.

We recommend maintaining an exception log rather than a folder of unlabelled screenshots. Use one row per issue: tax type, period, observation, action, reference, owner and next review. Mark an action complete only when the corresponding evidence exists. If a correction remains pending, state that plainly to the person coordinating the supplier application; do not promise a resolution date that SARS has not given.

6. Manage PIN expiry, cancellation and safe sharing

The SARS TCS functionality guide distinguishes the request's expiry from the PIN's issue date, expiry date and status. Inspect those fields on the actual request instead of relying on a generic validity period quoted elsewhere. The guide also describes PIN cancellation for approved requests. Check the recorded status after using a management action.

A valid PIN and a compliant taxpayer are different conditions. PIN management controls access to a check; it does not cure missing returns or debt. If a buyer reports an expired or cancelled PIN, resolve the access problem first, then obtain a fresh verification result. Do not reuse an old result as proof that the access problem is the only issue.

SARS's scam guidance warns against requests for passwords, OTPs, banking PINs and eFiling credentials through messages or calls. A TCS PIN is deliberately shared for a limited verification purpose; an account password or login OTP is not. If someone asks for both, stop and confirm their request through a known channel.

For your own workflow, restrict the PIN to the intended recipient and avoid putting it in public tender presentations, shared screenshots or chat transcripts. Keep a record of the recipient and purpose. Remove unnecessary attachments before delivery, especially account statements or identity documents that were useful internally but were not requested for the check.

7. Keep a small, reviewable verification record

A useful final record answers a short set of questions: which entity, which purpose, who authorised the check, who performed it, when it ran, what SARS returned, and what remains outstanding? Store the actual result with that record rather than rewriting its meaning in a vague note such as tax cleared.

For the supplier, assign responsibility for the next return and payment dates after onboarding. The South Africa small-business tax calendar provides a starting structure for reviewing recurring obligations. Confirm the current deadline with SARS for the relevant tax and period. Do not treat a calendar reminder as evidence of submission.

For the buyer, keep the tax check beside, but separate from, the remaining onboarding controls. Document unresolved questions and the person authorised to decide them. This is particularly useful when preparation and approval sit with different teams: the approver can see the evidence actually obtained without having to reconstruct the correspondence.

Check the numbers behind your preparation

Use confirmed payroll inputs for a PAYE planning calculation. Submit returns, resolve account issues and verify compliance directly with SARS.

Open South Africa PAYE Calculator →

Sources reviewed on August 28, 2026

All eight links below are primary SARS guidance. The workflow recommendations above are AfroTools editorial checklists, not additional SARS filing requirements. No private taxpayer account was accessed to prepare this article.

Frequently asked questions

Which TCS application should a supplier use?

Good Standing is the ordinary third-party check. SARS removed the separate Tender option; Approval International Transfer has a different purpose.

Does a PIN guarantee a green result until it expires?

No. Verification shows compliance at the time of the check, not a frozen result from the PIN issue date.

Can a buyer verify through SOQS?

Yes. SARS documents a TCS verification query for authorised third parties with the taxpayer's reference number and PIN.

Can AfroTools issue or validate a SARS PIN?

No. AfroTools calculators support preparation and arithmetic only. Use official SARS services to request and verify the PIN.